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Business & Economics:Customer Service

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1 Cron, Rodnley L. Assuring Customer Satisfaction. a Guide for Business and Industry
New York Van Nostrand Reinhold 1974 0442217544 / 9780442217549 Cloth in Dj Very Good Good 
Very Good in Good jacket 8vo-over 7"-9" tall. A text with guidelines for insuring consumer satisfaction as a principle of business and management. Dust jacket chipped at head and tail of spine. A more detailed description of condition is available by email request. 
Price: 12.50 USD
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